What information is collected?

We receive, collect, and store any information you enter on our website or provide us with in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Why is this information collected?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate VLR Stylist services;

2. To provide our Users with ongoing customer assistance, styling services, and technical support (where applicable)

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To comply with any applicable laws and regulations.

How is this information collected?​

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, credit card information, and email address. Your personal information will be used for the specific reasons stated above only.

How do you store, use, share, and disclose this information?

• VLR Stylist is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you.

• Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• We NEVER sell your data or information to third-parties. 

Are cookies and other tracking tools used here?

We use a variety of cookies to keep your data and information safe, verify user identity, tracking visitor behavior on our site (to better enhance their experience). We DO NOT sell the information gathered from cookies to any third party.

How do you communicate with site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and/or postal mail.

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

Questions, Comments, or Concerns:

If you have any questions, comments, or concerns about our privacy policy, please contact us at style@vlrstylist.com

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